Task,Typical primary responsibility,Handoff to verify,Evidence to request
Website room selection,Booking engine,Confirmed reservation into operations,Test reference and receiving record
Arrival and room assignment,PMS,Room readiness / reservation details,Front-desk walkthrough
Supported OTA availability updates,Channel manager / supported connection,Distribution update acknowledgement,Connection-specific demonstration
Enquiry and guest relationship context,CRM where supported,Link to reservation / guest record,Demonstrated access and history